All cancellations need at least 48 hours notice. If you cancel with less than 48 hours notice, you lose your paid-for class. If a teacher cancels with less than 48 hours notice, you get a free class. Students need to login to cancel their class in the scheduling system.
Each 1 hour Skype class includes a 55 minute live conversation class and a 5 minute to create a personalized class report, with more corrections, explanations, tips, quizzes and homework.
Skype is extremely reliable; we provide English classes online 24 hours a day, 365 days a year, experiencing almost no problems! If you have electricity or technical problems from your side, ETO can not be responsible if you miss a class or part of a class. For quality control purposes, classes may be recorded, but are always deleted immediately.
60 minute classes are 55 minutes of teaching + 5 minutes of class report writing.
90 minute classes are 85 minutes of teaching + 5 minutes of class report writing.
Each editing ticket is for 60 minutes of a teachers’ time.
Class packages must be used within 5 weeks. Classes unused within 5 weeks will expire.
A 100% refund of unused classes can be made within 2 weeks from the date of purchase.
Students are responsible to check their scheduled classes in the online scheduling system. ETO is not responsible for wrong booking times or dates. Scheduled times in the online scheduling system are in New York time zone, day & time. We recommend using a time converter
. You can pay for and reserve classes anytime you want 24/7. You can study with the same teacher at the same time every week. If your teacher is unavailable, you can select another equally qualified teacher.
You can receive 3 free private 1 on 1 English classes for each new student you refer to ETO. If you refer a company to ETO, you get an initial and ongoing payment for as long as the company studies with ETO.
Our partners (websites, organizations, companies and institutions) can always depend on ETO to bring top quality and deliver the results promised. If you want to partner with ETO, contact us now to discuss your ideas and how we can create more value together.
You are able to get discounts for regular company classes or for having larger groups, especially from the same company.
Free services & products
Free E-Books, classes, progress reports & gift cards are available after completing a certain portion of your course, depending on your chosen program length.
ETO respects your privacy and allows you complete control of your information. We share none of your information with anyone for any reason.